Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Updating Account Information
- Shipping & Delivery
- Orders ship within 2 Business day of receipt. Orders ship via USPS and Canada Post, average delivery time between 5-7 business days. For all inquiries regarding your order please call 514.495.1578, or e-mail us at [email protected].
- Privacy & Security
- All customer information remains the property of FEM Intimates, and will not be sold or shared with any outside source.
- Returns & Replacements
- We will gladly accept the return of unwashed, unworn, or defective merchandise with original tags, for a full refund, in the original form of payment, within 30 days of your purchase date. Any shipping fees on the original order are final and will not be refunded. Please call 514.495.1578, or e-mail [email protected]. Return address; U.S.A.: Fem Intimates 1320 Rt 9 #9472, Champlain New York, 12919. Canada: Fem Intimates 5333 Casgrain suite 302, Montreal Qc. H2T1X3
- Payment, Pricing & Promotions
- Customers with terms, continue as usual. New customers are required to fill out the merchant account application in order to get their terms set-up or can pay by credit card (visa and mastercard are accepted).
- Updating Account Information
- Please call FEM Intimates at 514.495.1578, or e-mail [email protected].
